Does this help answer your question?

Can I pick up?

At this time, we do not offer a pick up service from our warehouse and we do not have a showroom. Our showroom is our online website!

A small delivery fee applies to all bookings depending on the distance between our warehouse and the location of your event and takes into consideration factors such as fuel, labour and tolls. 

 You can check the delivery cost that applies to your location by simply entering your postcode on any product page

Do you have a minimum order?

Yes. We have a minimum order value of $125 + delivery

How do I know if an item is available on my event date?

We have live availability search built into our website. This means you can search any product for availability on any date or time. 

Simply add the date of your event on any product page and the system will automatically display the product quantity available at which time you can add the product to your hire cart.

If the product is unavailable, it will show "unavailable" and you will not be able to add the product to your hire cart.

How much does the item cost?

All hire pricing and hire periods can easily be seen on the product page of the equipment.

Note that some costs like delivery, set up or after hours collections are additional to the hire price of the item. Complete a hire quotation online for a comprehensive total.

When will you deliver my order?

Delivery runs are not finalised until 24-48 hours  prior to an event start time so we're unable to provide delivery and collection times until then. Once finalised, a two hour time window will be supplied to you via email and text message. 

Generally speaking:

  • Bookings for party hire equipment that fall over a weekend (most common) are delivered Thursday - Saturday and collected Sunday - Tuesday. Mid-week bookings are usually delivered the day prior and collected the day after. 
  • Bookings for jumping castle hire or fun food hire are usually on the same day as your event pending the volume of bookings taking place at that time. Peak season may see your jumping castle delivered the day prior and collected the day after your event times

How much is delivery?

A small delivery fee applies to all bookings depending on the distance between our warehouse and the location of your event and takes into consideration factors such as fuel, labour and tolls. 

You can check the delivery cost that applies to your location by simply enetering your postcode on any product page or on the delivery information page here. The deliver fee shown includes both the drop off and collection of your booking on a STANDARD delivery basis. We offer significantly lower delivery fees when compared with other party hire companies and can offer this by grouping together large volumes of deliveries within an area together. 

Read more about STANDARD delivery and PREMIUM delivery options here

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Email

Email Party Hire Brisbane

For any non urgent inquiries, email us using the form below. 

We respond to all inquiries within 1 business day.

SMS

SMS Party Hire Brisbane

SMS us on 0409 222 452 for any inquiries (MON-FRI, 8AM - 4PM)

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Live Chat

Text Dont Stop The Party Hire Groups

You can chat to us directly using the messenger in the bottom right corner

Our live chat team is online
MON-FRI, 8AM - 4PM

Phone

Phone Dont Stop The Party Hire Group

Like the old school way of getting things done?

Phone us on 3177 3316 during office hours
MON-FRI, 8AM - 4PM


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